Online Customer Support has become quite the popular destination these days. Last month alone, the Big Fish Games Help pages had over 1.9 million visits! With all this attention, we thought it might be time to spruce up the place and take part in a little spring cleaning. But instead of breaking out the old broom and mop, we’ve put our developers and support gurus to work. They’ve pulled out all the stops in turning our once humble service station into a do-it-yourself depot.
We are proud to announce the release of the new and improved Big Fish Games Toolbar for Internet Explorer and Firefox web browsers! The Toolbar offers instant access to all of the most popular Big Fish Games locations including Game Downloads, Online Games, The Forums, The Big Fish Games Blog (of course!), and Help. You can also now search from anywhere on the internet thanks to the Toolbar’s integrated Search function, powered by Yahoo! There’s no need to navigate to a search engine any more. With the Toolbar, you’re already there!
Big Fish Games’ Studios is proud to announce the release of Cooking Quest for the iPhone and iPod touch. Congratulations, you’ve been awarded a coveted entry for the Chef’s Challenge contest in Foodville’s Restaurant Row! Grease the cast-iron skillets as you gather ingredients to smoke the competition away. Manage your budget as you create multi-course gourmet meals in Foodville’s most elite restaurants. Can you stand the heat and become a Master Chef? Start at Chop City Steakhouse on Restaurant Row and find out in this time-management Cooking Quest.
Big Fish Games was featured in the latest Seattle Business Monthly magazine. The article highlights "companies thriving in a down economy" in and around Seattle. CEO, Jeremy Lewis was featured on the cover and was interviewed for the piece. One interesting part of the interview came when Jeremy was asked who he is currently looking to for advice in this down economy. Warren Buffett? Bill Gates? Jack Welch? Find out how Big Fish Games' CEO extracts business guidance from the world's first leader in casual entertainment by reading the article at Seattle Business Monthly. You'll also get the chance to read about several other successful Washington companies who are finding innovative ways to deal with current economic challenges.
Speaking with enthusiasm and candor, Felix the Fish addressed the Patent and Trademark Organization in Washington, DC yesterday. Dubbed, "The Ambassador of Fun", Felix introduced government officials to casual games as a way of helping reduce the overall stress level in Washington. "Given the fragile state of our economy and the inherent stress it brings to Washington, we felt it was our duty to offer elected officials a way to let off some steam. What better way to forget about your day-to-day problems than with an hour of free game play?"
On Thursday, April 9th, we announced the opening of our new European Headquarters in Cork, Ireland. The new office will focus on multilingual game testing, customer support, and product localization. The creation of 100 new jobs is anticipated over the next three years. New job seekers will be required to have excellent customer communication skills, particularly in French, German and Spanish as localized games are offered for all three language speakers. Tánaiste and Minister for Enterprise, Trade and Employment Mary Coughlan said the decision by the company to establish its headquarters in Ireland was a major coup and would lend a positive slant to the IDA’s continuing efforts to attract investment into the country. She was stateside Thursday, April 16th visiting Big Fish Games' Seattle office during the morning hours.
Big Fish Games’ Studios is proud to announce the release of Hidden Mysteries: Buckingham Palace for the iPhone and iPod touch. In Hidden Mysteries ™: Buckingham Palace you must peel back the curtains on one of the grandest buildings in the western world to look for treasure and uncover its deepest secrets. Learn fun facts about several royal locations while you search for hidden objects and play ingenious mini-games. Follow romantic notes strewn across beautifully rendered scenes in this exciting sequel to Hidden Mysteries: Civil War. Learn fun royal facts as you play clever mini-games and use collected items to solve challenging puzzles.
The Easter Fishy surprised our Customer Support team with colorful eggs filled with treats hidden at their desks and now our representatives want to spread the holiday cheer. We’ve added in a few Plush Felix, and some Marshmallow Peeps to create a silly little hidden object game just for you. We hope this is a nice intro to a wonderful holiday weekend for each and every one of you!
Ahoy there Big Fish Games fans! Great news...last week, Felix agreed to allow us to dive for one of his many sunken treasure chests in Elliott Bay. The water was chilly and the currents strong, but we were able to uncover a rather large treasure chest and haul it back to the office. Turns out the chest was full of great limited-edition Big Fish Games loot! Just the kind of stuff we love to share with you. Get your hands on the booty by collecting Felix's favorite games throughout the month of April.
Beginning April 1st, Big Fish Games will be giving away one (1) free game coupon code every day on the Big Fish Games Twitter page. The coupon code will give one lucky fan a 100% discount on a game of their choice! Each new coupon code will be posted at a random time every day in April. The first person to take the coupon code to Big Fish Games and apply it to a game of their choice will get the discount.
Announcing Faunasphere, a browser-based massively multiplayer social game where players adopt lovable and quirky creatures called Fauna and collaborate to create and explore shared virtual worlds. Faunasphere has been in development for nearly two years and we are all excited to see it enter the last leg of development. Faunasphere was started by a company named Thinglefin who Big Fish Games acquired in 2008. Thinglefin was founded by Toby Ragaini, the designer of Asheron's Call and The Matrix Online, along with Jeremy Friesen, and Ryan O'Rourke.
Just a quick note to wish all our fans a happy and safe St. Patrick's Day! See if you have what it takes to find the leprechaun and unlock the mysterious Chest of Wisdom in Riddle O'Day. This game is free to play in our Game Community and offers a new riddle every day.