Game developers from around the world joined over 60 customers at the 2nd annual Big Fish Games Workshop in Seattle on Monday to discuss everything from upcoming titles to current game trends.
The goal of the workshop is to get customers in front of the developers that create the games they love. By having this kind of direct interaction with the customers, developers get valuable feedback on the games they are working on. Customers get to experience games still in production, ask questions about the development process and get to know fellow Big Fish Games fans.
The event started at 9:30 with Paul Thelen meeting with the developers for a ‘fireside chat’. At 10:00 our customers arrived and were greeted with a bag of goodies, lattes, and even a hug or two. The day also included a Customer Panel, which allowed developers to engage customers in a question and answer session and a Developers Panel that allowed the customers to do the questioning.
Next up, Joni Barrott, Director of Customer Support, offered some insight into how her team manages our fantastic customers. After lunch, customers moved from one developer to the next, playing published and unreleased games while providing valuable insights to the developers.
All in all the event was a huge success, but don’t just take our word for it:
“The developers and BFG were very receptive to comments and ideas and I really appreciate them taking the time to listen to us.” ~cstdenis
“The developer panel lasted almost an hour and it was truly interesting to hear their responses to the many questions posed.” ~Cesse
“This was my first year at the Workshop and I had a blast! Even my hubby enjoyed the Workshop. Lots of fun seeing familiar Pond names as well as seeing the devs and some old Big Fish employee friends as well as meeting new ones.” ~Annby
We are grateful to all the developers and customers who attended the conference this year. Didn’t get the chance to attend? No worries, we will be holding another workshop next year. We hope to see you there! For now, here are some photos from the event.
For more information, check out The Seattle Times coverage.