Big Fish Games Blog

Customer Support Tests Drawn: The Painted Tower

Posted on September 3, 2009 in Customer Support, Tips and Tricks
Drawn: The Painted Tower Gets Customer Support Testing

Our Customer Support team in Seattle took a short break last week and dove into the world of Drawn, the new release from Big Fish Games Studios. Between answering emails and chatting with customers, they were able to get a small taste of what our Studios team has been cooking up for the last several months. Although they were only able to play the first few levels, the reaction was overwhelmingly positive.

"The game seamlessly combines adventure, puzzles and intrigue. You will be hooked in the first 5 minutes! Not to mention the artwork is amazing. Players will also be awed by the concept and storyline. Who can resist Iris, our magical heroine in distress?" - Nicole, French Customer Support Representative

"I enjoyed the illustrative approach and thought it fit in nicely with the theme and title, Drawn. The game was very engaging and challenging. I didn't want to stop playing it!" - Odessa, Customer Support Representative

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Tags: drawn

Announcing Complete Game Walkthroughs

Posted on February 26, 2009 in Tips and Tricks
Game Walkthroughs

Have you ever found yourself struggling to solve one of the many puzzles found in our games?

You've tried all the puzzle solving tricks you know and have had no luck. You could head to the Game Forums for help (lots of great puzzle solvers there!), but you just can't wait! You're deep into the game and you just can't bring yourself to wait for an answer.

Now, you don't have to.

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Tags: help

Top 10 Puzzle Solving Tips

Posted on December 30, 2008 in Customer Support, Game News, Tips and Tricks
Puzzle Help

While computer games are a fantastic form of entertainment, many people also enjoy the thinking challenges they pose and the feeling of accomplishment when you complete the game. However, sometimes completing the many puzzles found throughout computer games can be quite difficult.

Big Fish Games Customer Support gets lots of questions from fans regarding how to solve puzzles in games. Unfortunately, Customer Support isn't set up to handle such questions. Thus, we thought it would be fun to share with you ten tips for getting through some common puzzles found in Big Fish Games.

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