Since its founding in 2002, Big Fish has been the world’s largest producer and distributor of casual games, with titles which continuously land us at the top of app store charts. Today, we’re bounding into the mid-core space, exploring new and exciting forms of gameplay, and producing more fun than ever! Big Fish is home to six individual studios, each with its own unique style of game-play. Together, we’re united under a common goal: to produce and develop the very best in mobile gaming, and bring fun and entertainment to our millions of customers across the globe!
Tired of playing the wrong kinds of “games”? Join the Pond!
As the NOC Administrator you will be responding to various system alerts and monitoring Big Fish networks for anomalies on team with 24x7x365 coverage. This role will also support the operations group, ensuring uptime and system functionality for various gaming platforms remains at acceptable levels.
As a successful candidate, you will be able to recognize service-affecting problems, follow procedures, create tickets, and track issues through to completion. Communication with outside vendors and teams will be frequent; we demand a high level of professionalism both in verbal and written communication.
Beyond the daily tasks and responsibilities of this role, you will also contribute to automation projects, review and create new system monitors and graphs, system maintenance, physical hardware installation, virtual environment maintenance and remote data-center time, as needed.
REQUIRED ABILITIES, ACHIEVEMENTS, AND XP
We’ve come a long way, and continue to grow, with just over 600 employees across our Seattle headquarters, Oakland studio, and Luxembourg office. Located in Lower Queen Anne, our corporate offices are conveniently located on the beautiful Puget Sound, just outside the hustle-and-bustle of Downtown. We’re a short walk from great Seattle attractions like Seattle Center, the Olympic Sculpture Garden, shops and restaurants at the pier, and a variety of food truck hot-spots.
Need commuting options? We’re right along multiple bus routes for the transit-takers, the Elliott Bay trail for cyclists, and have a secure on-site garage for two and four-wheeled commuters. Our facilities are built around work and play, with state of the art tools and software, and amenities that make work fun! Take a break in one of our game rooms, refresh yourself with a free snack or beverage, or get out for some fresh air on one of our waterside balconies.
On top of all this, we’ve got you covered with great benefits including medical, dental and vision insurance, retirement options, transportation and fitness discounts, and great work-life balance!
Want to discover more about life at Big Fish? Check us out on TheMuse.com!
Be the next Big Fish in the Pond!