Customer Testimonials

304 friendly fishies share their thoughts about Big Fish Games

Big Fish Games really values customers, and not just "in it for the money." Keep up the good work! Bravo!

Blossom

Cainta Rizal, Philippines

Jun. 15, 2011

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Your customer support is primo. I always get my problem solved, and everyone is so nice, even when I'm cranky. You make me feel as if I am the #1 customer! Thanks!!!

Cheryl

West Chester, PA

Sep. 11, 2011

I just love this web site, every time I have a problem, I get help which is very kind and courteous. And the games omgosh! I'm in awe at the details and graphics, keep up the good work.

Wayne

Marniette, WI

Sep. 7, 2011

Thank you very much. I tell everyone about Big Fish Games. Now I will also tell them customer support is exceptional!!!

Susan

Wembley, Alberta

Sep. 5, 2011

I just wanted to tell you how wonderful your website is. I have been a member for several years (I think since 2009), have purchased and/or tried at least 272 games. I keep track, otherwise I can't remember until I download (or try to download a game) if I already played it and whether I really want to pay for and download the full version. In any case, anytime I have had an issue you have immediately stepped up to the plate and resolved it. I actually think I have had only one issue. You have always immediately updated my account with purchases and credits and the monthly punch card information. I have obviously spent many hours (days, months, years - well, maybe not years yet) being entertained. Sometimes it is just nice to know you are doing a good job. I just wanted to say thank you.

Randee

Margate, FL

Sep. 3, 2011

Since joining the Big Fish Games family I have been very impressed with the customer service I have received. Whether I have had a question or a challenge with the games or a bug to clear, every member of the customer service section has been amazingly helpful, efficient, personable and kind. Thank you.

Paulette

Olympia, WA

Sep. 1, 2011

Like to thank you for your service. You are the best ever. The representative was great too. Thanks again! - A long time customer.

Patricia

Windsor Locks, CT

Aug. 28, 2011

Once again, Big Fish Games and its people have done a great job. I have no complaints, only big thank yous. Thanks again!

Sylvia

Seale, AL

Aug. 28, 2011

Just wanted to thank you and Big Fish Games for being so great about working with me to try and fix my game. It really shows that you are a customer friendly company because of how much effort you put into helping me. I am a long time Big Fish Games customer who has never had an issue until now, and the way you handled it with personal attention and real effort makes me even happier to be a club member!

Barbara

Seattle, WA

Aug. 27, 2011

ALL of the customer support employees are totally off the charts and could teach other company's customer service people a thing or two :)) I LOVE BIG FISH GAMES!!!!

Janis

Rogers, AR

Aug. 25, 2011

When I've had an issue in the past (there haven't been many) the responses from the group at Big Fish Games have always been prompt, courteous and above what I expected. You people ALWAYS deliver. It is so great to know that a company is as committed to its customers as it is to putting out a great product. I haven't purchased many games lately but when I do I always go to Big Fish Games. You people rock!! Have a great day splashing in the pond.

Dana

Burnaby, British Columbia

Aug. 22, 2011

11 - 20 of 304 Testimonials