Customer Testimonials
304 friendly fishies share their thoughts about Big Fish Games
Big Fish Games, you are the best customer support that I have ever come across. This coming from someone who had worked in customer service for more than 30 years. Thanks again.
Deborah
Châteauguay, Quebec
Jun. 24, 2011
Big Fish Games is one of my favorite sites. I have a lot of games from Big Fish Games. Thanks for being there.
Beverly
Houma, LA
Jul. 29, 2011
The representative was responsive, helpful, and considerate. Like all the Big Fish Games customer service reps, she was outstanding!!
Barbara
Millbrook, NY
Jul. 29, 2011
I've always been pleased w/ the help I get if I have a problem or question. Thanks so much!
Elizabeth
Coulee City, WA
Jul. 29, 2011
Just got the new Game Manager and wanted to say, Thank You for the upgrade. I have a large monitor and it's sooo much better. Thank you again.
Denise
Pecks Mill, WV
Jul. 28, 2011
Just wanted to say I love your game site!! I am a fan for life! I love bragging to everyone on Facebook about the great deals I get with you guys! A customer for life!!
Bridgette
Lawrenceville, GA
Jul. 27, 2011
Your people are always upbeat, professional and helpful. In this last case the young lady had to do some more checking after her first go at figuring out which game I was talking about. I remembered a red button, and the item was a red ring, but she got the information for me and I did have the game already. Thanks again to all the folks who bring Big Fish Games to me.
Gloria
Newport News, VA
Jul. 24, 2011
I wish the world would take a look at Big Fish Games customer service as it is the best I have ever experienced.
Allison
Tauranga, New Zealand
Jul. 21, 2011
Big Fish Games is not only one of the best deals around, your customer service has been top-notch, without exception, for years and years. This letter from you is another example of that. I will return to Big Fish as soon as I can afford to. Right now I have no regular source of income and none in sight. But I will be back. I love games! I wish every company was like Big Fish Games.
Alex
New Orleans, LA
Jul. 20, 2011
I have to say, I am thoroughly impressed! I often associate contacting customer service at many companies with being a chore, but this process was so easy. And, I appreciate that a human being looked at my account, dug in a little to find out where the problem occurred, FIXED it, and gave me a refund. But my favorite part? A human being replied to me. In his own words, not from a script or a template. That's huge in my book. Thanks Big Fish Games for getting the customer service approach right, and bravo for making me feel like a valued customer!!
Melissa
Chicago, IL
Jul. 20, 2011
You guys are always so very helpful, this is why I have stayed with you for many years and have made you the only Game Club I have. Again, thanks for your help.
Marie
Orlando, FL
Jul. 20, 2011
