Welcome to the Mystery Case Files: The Countess Walkthrough

What lies within the depths of the pitch-black mirror?

Whether you use this document as a reference when things get difficult or as a road map to get you from beginning to end, we’re pretty sure you’ll find what you’re looking for here.

This document contains a complete Mystery Case Files: The Countess game walkthrough featuring annotated screenshots from actual gameplay!

We hope you find this information useful as you play your way through the game. Use the walkthrough menu below to quickly jump to whatever stage of the game you need help with.

This walkthrough was created by Margie B, and is protected under US Copyright laws. Any unauthorized use, including re-publication in whole or in part, without permission, is strictly prohibited.

Walkthrough Menu

General Tips

  • This is the official guide for Mystery Case Files: The Countess.
  • This guide won’t tell you when to zoom into a location; the screenshots show each zoom scene.
  • Hidden-object puzzles are referred to as HOPs. Only the locations of the HOPs will be shown.
  • Use the Map to fast travel to a location.

Chapter 1: Guardhouse

Mystery Case Files: The Countess
  • Select book twice; take MINIATURE SWORD (A).
  • Take MAGNET and GATE ORNAMENT (B).
  • Place GATE ORNAMENT (C); receive METAL CHAIN.
  • Place METAL CHAIN (D) and select stone head (E).
  • Go forward.
Mystery Case Files: The Countess
  • Take WINDING KEY (F).
  • Use MINIATURE SWORD (G).
Mystery Case Files: The Countess
  • Solution (@1): (F-E)-(G-E)-(H-D)-(C-A).
Mystery Case Files: The Countess
  • Select helmet (I); note 307.
  • Walk down.
  • Enter 307 (J); take LOCKPICK HOLDER (K).
  • Go to Guardhouse.

Mystery Case Files: The Countess
Mystery Case Files: The Countess

  • Use LOCKPICK HOLDER. Solution (Mx2-O)-(Lx2-N-O)-(Lx2-N-O)-(Lx3-N-O).
  • Try to go left. Read note and open door (P).
  • Go (Q).
Mystery Case Files: The Countess
  • Select armor (R); receive GOLDEN LEAVES.
  • Take RUBBING ALCOHOL (S). Use MAGNET (T); receive CAR KEYS.
  • Walk down.
  • Use CAR KEYS (U); play HOP: receive PLIERS.
  • Walk down.
Mystery Case Files: The Countess
  • Use PLIERS; take HORSESHOE (V).
  • Return to Stables.
  • Place HORSESHOE (W).
Mystery Case Files: The Countess
  • Solution (1-2). Solved image (X).
  • Take SCISSORS (Y).
  • Walk down.
Mystery Case Files: The Countess
  • Use SCISSORS and open door; take EARL’S BOOK (Z).
  • Go to Codington Bridge.
  • Place EARL’S BOOK (Z1).
Mystery Case Files: The Countess
  • Drag the correct symbols (1-4) next to the arrows marked in red.
  • Take STABLES KEY.
  • Return to Stables.
Mystery Case Files: The Countess
  • Use STABLES KEY (A). Play HOP; receive STRANGE DOLL.
  • Walk down.
  • WINDING KEY on STRANGE DOLL; receive DOLL HEAD.
  • Place DOLL HEAD (B).
Mystery Case Files: The Countess
  • Solution (@2): (4-2-3-4-2-1-4-4-2).
  • Enter (C).
Mystery Case Files: The Countess
  • Remove blanket (D); receive OLD BLANKET.
  • Take BRASS DIAL and OIL LAMP (E).
  • Go right.
Mystery Case Files: The Countess
  • Take SEAM RIPPER and OLD STENCIL (F).
  • Use GOLDEN LEAVES; turn leaves as shown (G-H-I); receive FLOWER VASE.
  • Walk down.
Mystery Case Files: The Countess
  • Use SEAM RIPPER; take FLOWER CUBE (J).
  • Use FLOWER VASE (K).

Mystery Case Files: The Countess
Mystery Case Files: The Countess

  • Select books (orange). Drag tiles into spots shown (L).
  • Take heart and place it (M).
  • Take hexagon and place it (N).
  • Rotate (O).
  • Select ink: Px2-Sx2-Qx2-Rx2-Px2-Sx2.
  • Solution: Ux3-T-Ux3-T.
  • Take book and place it (V).
  • Move books as shown (W).
  • Enter (X).
Mystery Case Files: The Countess
  • Take GENTLEMAN’S SHOE (Y).
  • Select clock (Y1).
  • Remove sheet; take LAMP GLASS (Y2).
  • Place FLOWER CUBE (purple).
Mystery Case Files: The Countess
  • Rotate Petals as shown (Z1).
  • Swap cubes (Z2).
  • Take COUNTESS FIGURINE.
Mystery Case Files: The Countess
  • Place BRASS DIAL (Z3).
  • Solution (Ax5-H-Dx4-Fx6-Gx7-E-Bx6-Cx4).
  • Look at note: take MIRROR SHARD 1/2.
  • Walk down.
Mystery Case Files: The Countess
  • Place GENTLEMAN’S SHOE (I).
  • Slide both levers up (J). Slide the other levers as shown (K).
  • Take MIRROR SHARD 2/2 (L).
  • Go to Dining Room.
Mystery Case Files: The Countess
  • Place COUNTESS FIGURINE. Select (M) when figurine is in the following positions (1-2-3).
  • Take OIL.
  • Go to Commemoration Room.

Mystery Case Files: The Countess
Mystery Case Files: The Countess

  • OIL on OIL LAMP; place LAMP GLASS; receive FIXED LAMP.
  • Place OIL LAMP (M).
  • Solution one (@3): (1-4).
  • Solution two (N-O).
  • Take HAND MIRROR.
  • Return to Dining Room.
Mystery Case Files: The Countess
  • Use RUBBING ALCOHOL and OLD BLANKET (P).
  • Place MIRROR SHARD 2/2 (Q).
  • Place HAND MIRROR (R); rotate mirrors as shown (orange).
  • Go right to Mirror Study.
Mystery Case Files: The Countess
  • Take MECHANICAL BIRD (S).
  • Place OLD STENCIL. Solution (T).
  • Take COLORED CRYSTALS 1/2.
  • Go to Commemoration Room.
Mystery Case Files: The Countess
  • Place MECHANICAL BIRD (U).
  • Play HOP (V); receive COLORED CRYSTALS 2/2.
  • Go to Mirror Study.
  • Place COLORED CRYSTALS 2/2 (W).
Mystery Case Files: The Countess
  • Solution (X).
  • Take DOMINOES.
  • Walk down twice.

Mystery Case Files: The Countess
Mystery Case Files: The Countess

  • Place DOMINOES. Solution (X).
  • Take GLORIA’S PENDANT (Y).
  • Go to Mirror Study.
  • Place GLORIA’S PENDANT (Z).
  • Zoom into mirror (Z1).
  • Solution: (A-B-C).

Chapter 2: Dungeon

Mystery Case Files: The Countess
  • Take KNIGHT’S DAGGER and HELMET WINGS 1/2 (D).
  • Go (E).
Mystery Case Files: The Countess
  • Take GUNPOWDER POUCH and GOLDEN SUN (F).
  • Select tomb (G). Play HOP; receive MACE.
  • Use KNIGHT’S DAGGER; select video camera 2x (H). Take HELMET WINGS 2/2 (I).
  • Place HELMET WINGS 2/2 (J); receive RINGS.
  • Walk down.
Mystery Case Files: The Countess
  • Use MACE (K) and open gate; take BANNER PATCHES (L).
  • Go (M).
  • Place BANNER PATCHES (N).
Mystery Case Files: The Countess
  • Solution (1-8).
  • Take OLD SCROLL.
  • Walk down.
Mystery Case Files: The Countess
  • Place RINGS and OLD SCROLL; solution (O).
  • Go (P).
Mystery Case Files: The Countess
  • Take RIGHT ORNAMENT and VISE CRANK (Q).
  • Use GUNPOWDER POUCH; pull 1-2-4-3. Take SILVER MOON (R).
  • Go (S).
Mystery Case Files: The Countess
  • Take CYLINDER PENDANT and MUSIC NOTE (T).
  • Pull on rope (U); receive CURTAIN ROPE.
  • Place SILVER MOON and GOLDEN SUN (purple).
  • Drag the piano keys from left to right to move the moon to the right. Repeat this step one more time (V).
  • Drag the piano keys from right to left to move the sun to the left. Repeat this step one more time (W).
  • Take LEFT ORNAMENT (X).
  • Go to Knights’ Tomb.
Mystery Case Files: The Countess
  • Place CYLINDER PENDANT; swap symbols (Y).
  • Take OLD BONES 1/3-3/3 (Z).
  • Walk down.
Mystery Case Files: The Countess
  • Place CURTAIN ROPE and OLD BONES 3/3 (A). Play HOP; receive HAMMER.
  • Go (B).
  • Place HAMMER (3-4-4-4-4-4-4).
  • Go (C).
Mystery Case Files: The Countess
  • Take YELLOW GEM and BRASS DECORATION (D).
  • Place VISE CRANK (E); receive INCOMPLETE TIARA.
  • Place MUSIC NOTE; arrange as shown (F). Take MANNEQUIN ARM.
  • Go to Ballroom.
Mystery Case Files: The Countess
  • LEFT ORNAMENT and RIGHT ORNAMENT on INCOMPLETE TIARA; receive RESTORED TIARA.
  • Place RESTORED TIARA (G).
  • Solution one (@4): (L-U-D-R) – (U-R-C-D-R-L).

Mystery Case Files: The Countess
Mystery Case Files: The Countess

  • Solution two (@5): Ax2-Cx2.
  • Drag (4-2)-(7-4)-(5-3)-(2-4)-(1-6).
  • Solution (D).
  • Move squares (E) into place.
  • Arrange squares as shown (F).
  • Solution (G).
  • Take MAGNIFYING GLASS.
  • Go (H).
Mystery Case Files: The Countess
  • Take COMB (I).
  • Use MAGNIFYING GLASS; look at note and take FISHING LINE (J).
  • Walk down.
  • Place MANNEQUIN ARM and FISHING LINE (K).
  • Enter (L).
Mystery Case Files: The Countess
  • Take LADY TROPHY, GOLDEN FRUIT 1/4, and SULPHUR CHUNK (M).
  • Pull curtain; play HOP (N); receive GREEN GEM.
  • Place BRASS DECORATION (O); take SHAVING KIT (P).
  • Go to Upper Gallery.
Mystery Case Files: The Countess
  • COMB on SHAVING KIT; take FAMILY PICTURE.
  • Place FAMILY PICTURE; take GAUGES 1/2 (Q).
  • Walk down twice.
  • Place YELLOW GEM and GREEN GEM (R); take GAUGES 2/2 (S).
  • Go (T).
  • Place GAUGES 2/2 (U).
Mystery Case Files: The Countess
  • Solution (V).
  • Take FOOT BRUSH (W).
  • Go to Bathroom.
Mystery Case Files: The Countess
  • Use FOOT BRUSH (X); receive DECORATIVE SHIELD.
  • Go to Upper Gallery.
Mystery Case Files: The Countess
  • Place DECORATIVE SHIELD; arrange shields as shown (Y) and pull lever (Y1).
  • Play HOP (Z); receive CORSET.
  • Go to the Bathroom.
Mystery Case Files: The Countess
  • Place CORSET and select (A); take ANTIQUE SCREWDRIVER (B).
  • Go to Basement.
  • Use ANTIQUE SCREWDRIVER and look at note; take HEAD-SHAPED LEVER (C).
  • Go to Upper Gallery.

Mystery Case Files: The Countess
Mystery Case Files: The Countess

  • Place HEAD-SHAPED LEVER; select both levers (orange).
  • Solution: (8-7-4-5-6-3-2-1)-(4-5-2-3-6-5-2-1-4-5-2-3-6-9)-(8-5-4-7-8-5-4-1-2-5-6-3-2-5).
  • Go (D-E).
Mystery Case Files: The Countess
  • Take FERTILIZER, STORY DRAFT 1/3, and FIREWOOD (F).
  • Play HOP (G); receive WILLOW SKETCH.
  • Go (H).

Chapter 3: William’s Study

Mystery Case Files: The Countess
  • Arrange symbols (I); take STORY DRAFT 2/3 (J).
  • Place LADY TROPHY (K); take SCHEDULE CLOCK (L).
  • Walk down twice.
  • Place SCHEDULE CLOCK; solution (M). Take GOLDEN FRUIT 2/4.
  • Go (N).
Mystery Case Files: The Countess
  • Take SCULPTURE BRANCH (O).
  • Look at note (P).
  • Walk down.
Mystery Case Files: The Countess
  • Place SCULPTURE BRANCH and WILLOW SKETCH; solution (Q).
  • Receive WILLIAM’S CREST.
  • Go to William’s Study.
Mystery Case Files: The Countess
  • Place WILLIAM’S CREST; take MATCHES and GRINDING SCREW (R).
  • Go to Kitchen.
  • Place FIREWOOD and use MATCHES (S); play puzzle (T).
Mystery Case Files: The Countess
  • Solution (U).
  • Take POUCH (V).
  • Go to Interior Garden.
Mystery Case Files: The Countess
  • Open POUCH; take STORY DRAFT 3/3 and DELICATE FEATHER.
  • Wx2-Xx3-W. Use DELICATE FEATHER; take POLLEN (Y).
  • Go (Z).
Mystery Case Files: The Countess
  • Use POLLEN (A); select charcoal stick (B) and take PATTERN SKETCH (C).
  • Place STORY DRAFT 3/3; solution (D).
  • Take DECORATIVE PLATE 1/2 and NEW RECORD (E).
  • Go to Grand Foyer.
Mystery Case Files: The Countess
  • Place NEW RECORD (F). Select lever (G); take HORSE FIGURINE and DECORATIVE PLATE 2/2 (H).
  • Select lever (G); take SCRATCHED RECORD (F).
  • Go (I).
Mystery Case Files: The Countess
  • Place DECORATIVE PLATE 2/2; solution (J).
  • Take MEAT HOOK.
  • Walk down.
Mystery Case Files: The Countess
  • Use MEAT HOOK (K). Play HOP; receive POWDER RECIPE.
  • Go (L).
Mystery Case Files: The Countess
  • Take GOLDEN FRUIT 3/4 (M).
  • Place SCRATCHED RECORD; Select record and use arrows (orange) to move to (V). Select outer ring and place on 20 (N).
  • Take SHELL KNOCKER and GOLDEN FRUIT 4/4.
  • Go to Interior Garden.
Mystery Case Files: The Countess
  • Place GOLDEN FRUIT 4/4 (O); select symbols (P).
  • Look at note and take GORDON’S LOCKET (blue).
  • Go to William’s Study.
  • Remove picture; place GORDON’S LOCKET (Q).
Mystery Case Files: The Countess
  • Flip switch (1); drag Token as shown (@1).
  • Flip switch (2); E-F-A-B-G-D-C (@2).
  • Flip switch (3); Cx2-E-B-Dx2-C-Bx2-Fx2-D-C-B-A-F-E-Ax2-Cx2-B (@3).
  • Flip switch (4); F-B-D (@4).
  • Flip switch (5); swap cogs (@5).
  • Flip switch (6); take IVORY KEY.
  • Go to Parlor.
Mystery Case Files: The Countess
  • Place SHELL KNOCKER and select (@). R-Sx3-Rx3-S-R-S-R.
  • Insert IVORY KEY (T).
  • Enter (U).
Mystery Case Files: The Countess
  • Take SCRAPER (V).
  • Place HORSE FIGURINE (W); select all latches (orange).
  • Look at note; take SEASONS DISK and CHAIR CYLINDERS 1/2 (X).
  • Play HOP (Y); receive MIRROR ORNAMENT.
  • Walk down.
Mystery Case Files: The Countess
  • Use the arrows (orange) to move the disks. Place SEASONS DISK; select middle disk; stop on XII (A).
  • Select outer (brass) disk and stop on 13 (B). Select center disk and stop on blue (C).
  • Take LION’S HEAD KNOCKER and TORTURE DEVICE BASE (D).
Mystery Case Files: The Countess
  • Place LION’S HEAD KNOCKER and PATTERN SKETCH. Solution (E). Solved Image (F).
  • Enter (G).

Mystery Case Files: The Countess
Mystery Case Files: The Countess

  • Look at note; take FLINT AND STEEL (H).
  • Use SCRAPER (I); take CHARCOAL (J).
  • Place MIRROR ORNAMENT (K). Pan right; solution (L).
  • Take CENTRAL SCREW (M).
  • Take FUSE (N).
  • Go to Children’s Room.
Mystery Case Files: The Countess
  • CENTRAL SCREW on TORTURE DEVICE BASE; take PEAR OF ANGUISH.
  • Select 3-1-2; remove sheet and select mattress: use PEAR OF ANGUISH (O); receive CARVING ORNAMENT.
  • Walk down.
  • Place CARVING ORNAMENT (P).
Mystery Case Files: The Countess
  • Solution; Bx3-4-B-5-Bx2-10-C-Bx3-14-15-C-19-Bx3-20-Bx2-18-Bx2-13.
  • D-Bx3-12-17-C-B-7-8-D-16-C-B-2-3-A-Bx3-1-Bx2-6-Bx2-11.
  • Take GARDENING SCISSORS.
  • Go (E).

Chapter 4: Knights’ Passage

Mystery Case Files: The Countess
  • Select: (Fx2-G-H); take CHAIR CYLINDERS 2/2 (I).
  • Return to Master Bedroom.
  • Place GARDENING SCISSORS and use 4x (J). Play HOP (K); receive KNIGHT MEDAL.
  • Place CHAIR CYLINDERS 2/2 (L); select 3x; take WIRE CUTTERS (M).
  • Go to Kitchen.
Mystery Case Files: The Countess
  • Place POWDER RECIPE (N), CHARCOAL (Q), FERTILIZER (Q), GRINDING SCREW (O), and SULPHUR CHUNK (O).
  • Select spoon (P); take BLACK POWDER (N).
  • Return to Knights’ Passage.
Mystery Case Files: The Countess
  • BLACK POWDER and FUSE on POUCH; take POWDER POUCH.
  • Place POWDER POUCH and FLINT AND STEEL (R).
  • Use WIRE CUTTERS and then select the topmost pieces (S). Take MAID’S KEY and BED TILE (T).
  • Go to Master Bedroom.
Mystery Case Files: The Countess
  • Place BED TILE; select 1-5; take MEDAL CENTERPIECE (U).
  • Go to Knights’ Passage.
Mystery Case Files: The Countess
  • MEDAL CENTERPIECE on KNIGHT MEDAL; receive KNIGHT INSIGNIA.
  • Remove sheet and select bricks; 2-4-5-3-1. Place KNIGHT INSIGNIA (W).
  • Look at note; take FRACTURED PLATE and CENTRAL TILE (X).
  • Place CENTRAL TILE (Y).
Mystery Case Files: The Countess
  • Arrange tiles as shown (Z) and then swap.
  • Take GLOBE MODEL (A).
  • Pull lever (B).
Mystery Case Files: The Countess
  • Take MODEL GLUE and DEER TOY (C).
  • Place GLOBE MODEL and select; take WHITE STAR (D).
  • Go (E).
Mystery Case Files: The Countess
  • Take TWEEZERS (F).
  • Place FRACTURED PLATE; select 2-4-4-6-1-1-5.
  • Place MAID’S KEY (G).

Mystery Case Files: The Countess
Mystery Case Files: The Countess

  • Place two cards (H).
  • Place coin (I).
  • Solution: 2-1-2-3-4-5-6-7-8-9-10-9-10-9-11-12-13-14 (J).
  • Swap tiles (K).
  • Follow path (L).
  • Pull lever (M).
  • Solution (N); 1×2-Ax2-4-Ax2-5-Ax2-5-A-3×2-A-5-A-2-Ax2-5-Ax2-5-A.
  • 4×2-A-5-B-5×2-B-2×2-A-4-B-5×2-A-4-B-2-A-5-B-2-A-5-B-5×2.
  • Take BLACK STAR.
  • Walk down.
Mystery Case Files: The Countess
  • Place WHITE STAR and BLACK STAR: Px2-R-Q-P.
  • Go (S).
Mystery Case Files: The Countess
  • Take THREAD ROLL and SEWING NEEDLE (T).
  • Play HOP (U); receive UNFINISHED CAROUSEL.
  • Go (V).
Mystery Case Files: The Countess
  • Take RIFLE STOCK and BOTA BAG (W).
  • Use TWEEZERS (X); receive SINGLE MATCH.
  • Go to Precipice.
Mystery Case Files: The Countess
  • Use BOTA BAG (A); receive BARREL SPOUT.
  • Go (B).
  • Place BARREL SPOUT and select: (Dx2)-(C down)-(D)-(C down)-(D). Take METAL ARROW.
  • Go to Grand Hall.
  • Place METAL ARROW (F).
  • Go (G).
Mystery Case Files: The Countess
  • Take LION TOY and SCALE WEIGHTS 1/2 (H).
  • Use SEWING NEEDLE; take EMBROIDERED CLOTH (I).
  • Place THREAD ROLL (J).
Mystery Case Files: The Countess
  • Solution (K).
  • Take SWORD HANDLE.
  • Go to Tack Room.
Mystery Case Files: The Countess
  • Place SWORD HANDLE (L).
  • Go (M).
Mystery Case Files: The Countess
  • Take BULLETS 1/2 and RIFLE BARREL (N).
  • Place EMBROIDERED CLOTH (O) and select marked areas (O1).
  • Play HOP (P); receive ELEPHANT TOY.
  • Walk down.
Mystery Case Files: The Countess
  • MODEL GLUE and RIFLE BARREL on RIFLE STOCK; take ASSEMBLED RIFLE.
  • Place ASSEMBLED RIFLE (Q); take CHESS PIECE MOLD (R).
  • Walk down.
  • DEER TOY, ELEPHANT TOY, and LION TOY on UNFINISHED CAROUSEL; receive CAROUSEL MOBILE.
  • Place CAROUSEL MOBILE (S); take SCALE WEIGHTS 2/2 (T).
  • Go to Atelier.
Mystery Case Files: The Countess
  • Place SCALE WEIGHTS 2/2 and arrange as shown (U).
  • Take SPINNING WHEEL PEDAL.
  • Go to Attic.
Mystery Case Files: The Countess
  • Place SPINNING WHEEL PEDAL (V); receive BULLETS 2/2.
  • Return to Tack Room.
  • Place BULLETS 2/2 (W).
Mystery Case Files: The Countess
  • Solution (1-7).
  • Take BIRD FOOT.
  • Go to Atelier.
Mystery Case Files: The Countess
  • Place BIRD FOOT; take PICKAX (X).
  • Go to Attic.
  • Use PICKAX (Y). Play HOP; receive SHACKLES KEY.
  • Go to Atelier.
Mystery Case Files: The Countess
  • Use SHACKLES KEY (A); receive CONSTELLATION SKETCH.
  • Go to Wine Cellar.
  • Place SINGLE MATCH (B) and CHESS PIECE MOLD (C); select match and take CHESS PIECES (C).
  • Go to Grand Hall.
  • Place CONSTELLATION SKETCH and CHESS PIECES (D).

Mystery Case Files: The Countess
Mystery Case Files: The Countess

  • Solution (E-F-G).
  • Go (H).
  • Select mirror (H1).
  • Solution (A1-A2)-(A2-A3)-(A3-A4)-(B1-B2)-(C1-C2)-(B2-B3)-(C2-C3)-(B3-B4)-(D1-D2)-(D2-D3)-(D3-D4)-(D4-D5)-(D5-D6)-(A4-A5).
  • Congratulations, you’ve completed Mystery Case Files: The Countess!

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