Since its founding in 2002, Big Fish has been the world’s largest producer and distributor of casual games, with titles which continuously land us at the top of app store charts. Today, we’re bounding into the mid-core space, exploring new and exciting forms of gameplay, and producing more fun than ever! Big Fish is home to six individual studios, each with its own unique style of game-play. Together, we’re united under a common goal: to produce and develop the very best in mobile gaming, and bring fun and entertainment to our millions of customers across the globe!
We are looking for a highly motivated and dynamic Associate Customer Support Manager to join our team. This role will support Self Aware Games from our Seattle location.
At Big Fish, our focus is on customer satisfaction with the goal of every customer walking away satisfied. This position will oversee a team of CSRs who provide a superior customer service experience. The successful candidate will be customer-centric, have exceptional interpersonal and analytical skills, a proven ability to multitask in a fast-paced environment, and be able to motivate their team. As the Associate Manager, you will demonstrate a commitment to quality and the development of your team.
REQUIRED ABILITIES, ACHIEVEMENTS, AND XP
Want to discover more about life at Big Fish? Check us out on TheMuse.com!
This role is not eligible for any company sponsored immigration visas.