Since its founding in 2002, Big Fish has been the world’s largest producer and distributor of casual games, with titles which continuously land us at the top of app store charts. Today, we’re bounding into the mid-core space, exploring new and exciting forms of gameplay, and producing more fun than ever! Big Fish is home to six individual studios, each with its own unique style of game-play. Together, we’re united under a common goal: to produce and develop the very best in mobile gaming, and bring fun and entertainment to our millions of customers across the globe!
Tired of playing the wrong kinds of “games”? Join the Pond!
As the contract NOC Administrator you will be responding to various system alerts and monitoring Big Fish networks for anomalies on team with 24x7x365 coverage. This role will also support the operations group, ensuring uptime and system functionality for various gaming platforms remains at acceptable levels. The individual we select will be required to work either the the Swing Shift (12:30pm - 10:30pm) on a 4x10 schedule.
It is crucial that the candidate is able to recognize service-effecting problems, follow procedures, create tickets, and track issues through to completion. Communication with outside vendors and teams will be frequent; we demand a high level of professionalism both in verbal and written communication.
Beyond the daily tasks and responsibilities of this role, you will also review and assist with creating new system monitors and graphs, system maintenance, physical hardware installation, virtual environment maintenance and remote data-center time as needed.
REQUIRED ABILITIES, ACHIEVEMENTS, AND XP
Want to discover more about life at Big Fish? Check us out on TheMuse.com!
Be the next Big Fish in the Pond!