Business Process Analyst

Central Insights | Seattle, WA

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Seattle, Washington
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Central Insights

Life at Big Fish Games 

Big Fish Games is an innovative developer and world-class publisher of a diverse portfolio of casual game franchises, including Big Fish Casino, Gummy Drop, Fairway Solitaire, Jackpot Magic Slots and Cooking Craze.   Founded in 2002, we serve millions of players every day and are dedicated to providing players with the opportunity to play, connect, compete and discover anywhere and on any device.  We are dedicated to enhancing life through exceptional play.

Our four core beliefs are what makes working at Big Fish Games unique. We believe in a work environment that:

  • Creates opportunities for impact
  • Shares a passion for challenge
  • Cultivates a spirit of creativity
  • Thrives through collaboration

Summary and Mission

In this role, you will be a leader across the organization, partnering with both studios and functional experts to drive business impact throughout the Big Fish pipeline of new and existing titles. Central Insights’ charter involves synthesizing insights from analysis, establishing best practices, driving adoption across the organization, and reporting back to the business. This role will be instrumental in quickly operationalizing a wide range of diverse insights, reducing the inherent complexity of best practice measurement and reporting, and ultimately help Big Fish realize economies of scope/scale across our diverse portfolio of games.

Key Responsibilities

A successful candidate has a passion for the business of mobile games; deep interest in business process design, implementation, and ongoing operation; insists on being held to the highest standard of accountability; and can quickly become a trusted partner at all levels and functional disciplines throughout the organization.

  • Work closely and creatively with Central Insights team to operationalize new insights & best practices
  • Plan and implement efficient, cost-effective new processes to help capture economies of scope/scale
  • Establish better workflows through a combination of new and existing business and technical tools
  • Manage day-to-day operation of business review process, insights measurement & reporting, and other ongoing portfolio-wide initiatives
  • Identify other opportunities to improve existing processes that impact all studios and products, effecting change at all levels of the organization
  • Bachelor's degree in business management or similar discipline preferred. Must have strong academic record.
  • 2-5 years demonstrated ability to measurably improve business processes 
  • Relentlessly curious; self-starter with passion, energy, and enthusiasm to drive results
  • Expert written, verbal, and visual communicator – can organize, clarify and communicate complex ideas quickly and accurately through a variety of methods
  • Understanding of free-to-play mobile games business or games industry experience strongly preferred

Big Fish Games is an equal opportunity employer. We bring unique talents together to build something special that’s why we welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.