Customer Testimonials

304 friendly fishies share their thoughts about Big Fish Games

I've always found Big Fish Games staff extremely helpful. They always help resolve any issues I have. That's why I stay with you, along with the games & costs.


Ingle Farm, Australia

Mar. 8, 2011

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Just wanted to pass onto the senior management team at Big Fish Games how wonderful a job you are all doing. I am always treated with efficiency and courtesy. If I am ever unhappy, matters are cleared up as fast as possible and that is why I will always be a regular customer. I wish the major corporations in Australia could take a leaf out of your book. Many thanks!


Perth, Australia

Aug. 25, 2010

Dear Big Fish Games, I am just writing to thank you for your great customer service. Once again, your team has done an excellent job of resolving my issue. I am always impressed with your professional approach to your customers and quick reply to emails and issues. If other companies took a leaf out of your book on how to handle customers, the world would be a better place. I buy my games ONLY from you and will continue to tell my friends and family about your great games, unreal prices, and terrific customer service. Thank you very much to all your team and keep up the great work.


Melbourne, Australia

Aug. 23, 2010

I love Big Fish Games. I am not one that is easily satisfied by online companies, but I am really happy with yours. I have bought many, MANY games from you, and have never been disappointed by the quality or the price. I find you offer great entertainment for a very good price with a lovely incentive in your punch card loyalty program. I have had several minor issues with some games (largely my fault) which your customer service reps have resolved with professionalism and grace, and with no drama whatsoever. It was a delightful customer service experience. I've never said this before, but I have found that you are a company that provides a quality product at a great price, that offers tremendous customer service, and I have told all my friends about your site. I am a very happy customer. Anyway, thanks for being a great enough company to inspire me to write this. This is so unlike me!


Ferny Hills, Australia

Aug. 21, 2010

I have received my Big Fish Game Club one-year-anniversary plush Felix!! He is delightful and cute and funny. He sits right above my monitor (along with my other Big Fish Games gifts). I cannot help but smile every time I look up and see him "watching" me. Thank you so very much!


St Petersburg, FL

Aug. 14, 2010

Just wanted to say thank you. Mac games are great and the PC games are great too. Big Fish Games has gotten bigger taken over other game sites. Congrats! Looking forward to more new Mac games at the $6.99 price. Keep up the good work!


West Yarmouth, MA

Aug. 12, 2010

Just wanted to tell you what a great job all of you do. I have visited other game sites over the years, but you still have the best one available, good job. I have been a member for a long time and have always had a great experience with all the games and the website. No complaints, just a big thank you for doing what you do so well. We always seem to find the time to complain, but seldom find the time to say good things. Thanks Big Fish Games team for making it so easy to take a break and just play!


Palm Harbor, FL

Aug. 5, 2010

Just wanted to say a great big Thank You to everyone at Big Fish Games. Fabulous selection, easy download, terrific price points, generous specials, and first-rate customer service. Simply put, you guys ROCK!!!


Claremont, CA

Aug. 4, 2010

I just wanted to let you know how satisfied I am with Big Fish Game Club!! I really enjoy your games and I love the fact that we get free games after purchasing some!!!!! I really like your company and I have referred you to my own daughter, who is enjoying it also. Thank you very much for the opportunities you give us in purchasing games at discounted prices and the free games we also get! A very satisfied customer!!


Pincourt, Quebec

Aug. 4, 2010

This is not a question, but a thank you for my adorable fish which arrived in the mail this week. It is also a thank you for the superb service which you give every day of the year. Due to bad knees (6 replacement surgeries), I am stuck in a wheelchair. Your wonderful games offer so much fun and the illusion of all the action denied me. I am 75 years old and have enjoyed playing with you for many years, so keep the fun going.


Sun City, AZ 

Jul. 30, 2010

Hi, it's me, Gia... one of your bazillion members. I was sitting here playing and I just wanted you guys (and gals) to know how much I love Big Fish Games. I know I've told you before, but you really are and I appreciate the great job you all do. Thank you for your hard work and for keeping the very best game site ever up and running and so user friendly each and every day. You guys are awesome (and gals... LOL)!


Colorado Springs, CO

Jul. 29, 2010

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