Customer Testimonials

304 friendly fishies share their thoughts about Big Fish Games

Thank you very much. I’ve never been entertained by any customer service like this. Kudos! Big Fish Games =)


Mandaluyong, Philippines

May 24, 2011

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Big Fish Games is one of my favorite sites. I have a lot of games from Big Fish Games. Thanks for being there.


Houma, LA

Jul. 29, 2011

The representative was responsive, helpful, and considerate. Like all the Big Fish Games customer service reps, she was outstanding!!


Millbrook, NY

Jul. 29, 2011

I've always been pleased w/ the help I get if I have a problem or question. Thanks so much!


Coulee City, WA

Jul. 29, 2011

Just got the new Game Manager and wanted to say, Thank You for the upgrade. I have a large monitor and it's sooo much better. Thank you again.


Pecks Mill, WV

Jul. 28, 2011

Just wanted to say I love your game site!! I am a fan for life! I love bragging to everyone on Facebook about the great deals I get with you guys! A customer for life!!


Lawrenceville, GA

Jul. 27, 2011

Your people are always upbeat, professional and helpful. In this last case the young lady had to do some more checking after her first go at figuring out which game I was talking about. I remembered a red button, and the item was a red ring, but she got the information for me and I did have the game already. Thanks again to all the folks who bring Big Fish Games to me.


Newport News, VA

Jul. 24, 2011

I wish the world would take a look at Big Fish Games customer service as it is the best I have ever experienced.


Tauranga, New Zealand

Jul. 21, 2011

Big Fish Games is not only one of the best deals around, your customer service has been top-notch, without exception, for years and years. This letter from you is another example of that. I will return to Big Fish as soon as I can afford to. Right now I have no regular source of income and none in sight. But I will be back. I love games! I wish every company was like Big Fish Games.


New Orleans, LA

Jul. 20, 2011

I have to say, I am thoroughly impressed! I often associate contacting customer service at many companies with being a chore, but this process was so easy. And, I appreciate that a human being looked at my account, dug in a little to find out where the problem occurred, FIXED it, and gave me a refund. But my favorite part? A human being replied to me. In his own words, not from a script or a template. That's huge in my book. Thanks Big Fish Games for getting the customer service approach right, and bravo for making me feel like a valued customer!!


Chicago, IL

Jul. 20, 2011

You guys are always so very helpful, this is why I have stayed with you for many years and have made you the only Game Club I have. Again, thanks for your help.


Orlando, FL

Jul. 20, 2011

51 - 60 of 304 Testimonials