Important Update from Big Fish
Exciting changes are coming to the Big Fish Games platform in 2022!
We’re happy to announce that we’ll be adding a points system called Big Fish Points where you earn points on everything you purchase and can then redeem those points for a discount on any future purchases. The Big Fish Points system will be replacing both the current Punch Card and Game Club credits systems. Read on to learn more.
Here are a few of the benefits you can take advantage of as soon as the new system is in place:
German Game Site
For those players that use our German website, there are some important changes you’ll need to know about. We’re working toward a more streamlined web experience where all players, regardless of location, visit the same set of pages - instead of having separate pages for each supported language. To make this transition possible, we’ll need to take our German website offline and will ask that all players access our site via bigfishgames.com. For now, this will mean that all content displays by default in English and players will have to use our search options to find games in their desired language.
Also, we have decided to display all pricing in USD regardless of a player’s preferred currency. However, during the checkout process, players will be given a chance to change their preferred currency using the currency dropdown shown below. Your preferred currency will be automatically selected for future purchases.
All players will earn and spend Big Fish Points based on USD. This means that Big Fish Points will be earned based on the USD price and when you apply Big Fish Points during checkout, the value will be taken off the game’s value in USD. Once all discounting has been added, players will arrive at a final price which can then be viewed in your preferred currency. Note that a game’s cost can fluctuate based on the current exchange rate.
Visit https://www.bigfishgames.com/pc-games/ and click on the search field in the upper right corner. From the language dropdown, select the desired language. Then, you can either select a genre to view recently released games or you can search by game title. Alternatively, visit this German Games page for all recently released games.
We’re working to bring you fully translated pages in the near future, but in the meantime, chrome users may want to try the “Translate Page” feature. Go here to see the help article.
During the checkout process, after you add games to your cart, the price will display in USD. Also, while applying any discounts, whether from a coupon code or Big Fish Points, those discounts will adjust the price in USD. During the final step of the checkout process, players will have an option to select their preferred currency.
Big Fish Points
NEW - Big Fish Points can be redeemed for a discount on any game purchase regardless of game type or quantity - not limited to Standard Version games!
NEW - Big Fish Points can be redeemed for a discount on purchases that are already discounted - more opportunities to save!
Points expire after 2 years. Any points you earn -------
Gift Certificates
Active gift certificates will be redeemable on the new website. You may redeem via your account page or during the checkout process. Each gift certificate is redeemable for a $9.99 USD credit to your account and you can use this credit on future purchases.
You will no longer be able to purchase new gift certificates. The team is working on ways to bring this option back as we know many of you like to send gifts.
When you apply a gift certificate credit to the cost of a purchase, you will not earn Big Fish Points for the portion of the purchase that was made with the gift certificate.
Game Manager
Reminder to make sure you install the latest version to help prepare for the platform changes.
Players who don’t update to the latest version will have trouble accessing their account, will be unable to download games, and be unable to access their purchase history.
PC latest version is 3.5.0.0. Download here.
Mac latest version is 3.3.1.37. Download here.
Unified Site and the Importance of Search
We’re streamlining our site and will be delivering new ways to find the content that matters to you. Starting March 31st, 2022, there will no longer be separate sections of our website dedicated to Mac Games. Instead, all players regardless of platform, will find their games in a unified catalog.
Use our search features if you’re having trouble finding the right games.
Step one on how to search
Step two on how to search
Step three on how to search
Unified product pages
How to see which languages a game is available in.
How to see which platforms a game is available for.
Mac Games Catalog
Since Apple’s decision to discontinue support for 32 bit applications, players on macOS 10.15 and higher will only have access to newer 64bit games.
Link to help article.
To access 32 bit games, players will have to decline updates and stick with macOS 10.14 or older. As usual, please review a game’s system requirements and test out the free trial before you purchase.
We’ve made the decision to phase out 32 bit games on our website and will do this gradually over the next few months. Once 32 bit games are no longer available, players will still be able to access them from their purchase history
We’re streamlining our site and will be delivering new ways to find the content that matters to you. Starting March 31st, 2022, there will no longer be separate sections of our website dedicated to Mac Games. Instead, all players regardless of platform, will find their games in a unified catalog.