Crashing, Freezing, Game Won't Open (Computer)

What should I do?

In some cases, crashing and freezing can be caused by connection problems.

If you're still having trouble, please see the troubleshooting steps below.

Troubleshooting your game

Try the following troubleshooting steps if your game is crashing or freezing:

If you play through the Big Fish Games App:

If you play through a web browser (Facebook or BigFishGames.com):

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