In most cases, your app store handles all billing matters. Big Fish simply applies the credit once the app store processes the order.
Since we don’t handle your credit card, to request a refund, it’s best to contact the app store you used directly.
Big Fish offers immersive and beautiful gameplay experiences built on its proprietary publishing platform. The company is headquartered in Seattle, WA, with a regional office in Oakland, CA and is part of Aristocrat Leisure Limited.